Returns are accepted for a full refund in original and unused condition within 7 days of receipt of product. For jewelry and handbags, returns will be accepted at the sole discretion of RK Objet. Items must be returned with original tags and with no sign of wear.
Not all items are returnable, so please read the item description carefully. This will be clearly noted on the product page.
After 7 days, items can be returned for store credit only, within 30 days of date of purchase. Returns are not accepted after 30 days.
If you wish to exchange an item, it is best to follow the return procedures and purchase the new item separately.
All sale items are final sale.
All custom orders are final sale.
Please contact us at firstname.lastname@example.org to obtain an RA form which must accompany your return.
Send all returns to:
RK Objet Website Returns
8831 Wonderland Park Ave
Los Angeles, CA 90046
We strongly suggest UPS or FedEx since we cannot be responsible for goods returned to us that we have not signed for upon receipt.
All items must be returned in unused (re-saleable) condition and must include original packaging with tags attached.
Should you wish to make any alterations to your RK OBJET fine jewelry, or require a repair, please reach out to a sales representative at (323) 798-4044. Please note that the customer is responsible for the cost of the repair as well as the shipment, unless it is within 30 days of purchase and it has been determined that there is a quality issue with the product.
Since our brass jewelry is plated, we are not able to repair any brass jewelry. However, we kindly ask that you bring any issue experienced within 30 days of purchase to our attention. Should there be a problem with your jewelry, we are happy to exchange this item or extend a credit to you for the value of your piece.
Please refer to our JEWELRY CARE page to learn how to personally care for your RK OBJET jewelry. For fine jewelry, RK OBJET is pleased to offer a one time complimentary cleaning within one year of your purchase.